A photo of Hannah Smith

Ivy House alumni interview

Hannah Smith

HR Business Partner ITSU

Tell us about what you do

I am an HR business partner at ITSU, a fast growing healthy food brand. I look after 25 shops, managing internal communications and staying connected with the managers to understand their experience. It’s a challenging environment where attracting and retaining the best talent is essential.

What impact are you looking to make?

A happy and healthy workforce does great things for a business. I’m in HR to put people at the heart of what we do. My vision is for HR to be fully involved in shaping the values of the business and how they are lived throughout the company. I believe we can use data as a powerful tool to understand our people and go on to find innovative ways to see and value the impact they make.

How is Ivy House helping you move forward?

The Ivy House Programme is about doing it, and not just thinking about it. I left more connected with my own sense of purpose, my strengths and passions. I’ve kept in touch with a lot of people I met there. Everyone gave 100% and everyone is committed to making an impact in everything they do.

What did you like best about the programme?

The conversations that sparked off and the level of support. There was freedom to explore, to go off on tangents, to question. The days were long and intense but I left energised and lifted.

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