I have a couple of soap box subjects and institutional blindness is one of them. Every organisation has it – I think it would be impossible not to catch but OMG is it dangerous. It is what has led us from one leadership crisis to the next.
Do you think people didn’t see exactly what was going on with Libor, BHS, the whole Financial Services crisis? Of course they did. Do you think people don’t see the bullying, blaming, lying and lack of accountability playing out in their organisations today? They do. But often they are so ‘in it’ they have lost their sense of perspective.
The challenge is this. How do you keep your lens clean? As a young emerging leader you are busy trying to impress the people above you – don’t lose your moral fibre as you do it.
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The game of doing the right thing on the surface, whilst at the same time making your real feelings perfectly clear, is as common as it is destructive.
Susan regularly lied to avoid conflict or disagreement. ‘Not really lies at all. Small lies to avoid disappointing people’.