We appreciate how important your privacy is and recognise that we are being trusted with protecting it, so the purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal data.
We’d recommend you read the policy so you understand what data we collect about you, how we collect, use and look after that data, what privacy rights you have and how the law protects you.
The terms and conditions addressed in this document apply to the Ivy House Learning trading as Ivy House and specifically the website www.ivyhouse.london. From herein the organisation will be referred to as Ivy House.
This policy sets out the manner in which information about users is collected, used, stored and transferred.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Depending on how you use our site, we may collect, use and transfer different kinds of personal data:
Direct interactions. You may give us your name and contact details by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
We will only use your personal data when there is a lawful basis.
We may use your data for the following purposes:
With your permission and/or where permitted by law, we may also use your data to send you marketing communications relating to our products and services.
You can unsubscribe to stop receiving marketing communications from us at any time. You can do this by clicking on the unsubscribe link in any email we send you or by contacting us directly by email, post or phone.
We do not sell any of your personal data to any third party. We are committed to protecting your privacy. We may disclose your personal information:
Information that we collect may be stored, processed and transferred between any of the countries in which we operate in or supply from to enable us to use the information in accordance with this privacy statement.
All personal data stored and processed by us is securely stored within the European Union. There is no systematic transfer of data outside of the EU for any other purpose than outlined above.
We continue to take all reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We retain your personal information for only as long as stipulated within our Data Retention Policy or where required in accordance with our client contractual retention period. We do not seek to retain data for any longer than necessary to carry out our service and fulfil our statutory and contractual obligations. For further details on the retention periods of your personal data, please contact us using the details further below.
This privacy notice is strictly for the Ivy House website and services only. Where this website contains links to other websites, users should review the privacy notices on those other websites on how their personal data is handled.
Ivy House uses commonly used information gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s websites (“Web Site Navigational Information”). This section describes the types of website navigational information the Company may collect and how the Company may use this information.
A cookie, also known as a web cookie, browser cookie or HTTP cookie, is information sent between our web server and your web browser. Cookies are used by the web server to identify you when you revisit the site and to track how you navigate around the site. Session cookies only exist for the duration of your browser session whilst persistent cookies remain on your computer until they are either deleted or reach their specific expiry date. Your web browser may allow you to block all or specific third party cookies; however, doing so may have a negative impact on your browsing experience on many websites including this one.
(b) Web Beacons
Ivy House uses Web beacons alone or in conjunction with cookies to compile information about members and visitors’ usage of the Company websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. For example, Ivy House may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s websites. Ivy House uses Web beacons to operate and improve the Company’s websites and email communications. Ivy House may use information from Web beacons in combination with data about Ivy House members to provide you with information about the Company and the Service.
(c) IP Addresses
When you visit Ivy House website, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Ivy House uses IP addresses to monitor the regions from which members and visitors navigate the Company’s websites.
Ivy House also collects IP addresses from members when they log into the service as part of the Company “Identity Confirmation” and “IP Range Restrictions” security features.
We recognise your rights relating to your personal data under the GDPR. These rights include:
Supervisory Authority: Information Commissioner’s Office (ICO)
If you wish to contact us to make a Subject access request, request rectification, object to processing or have any other queries relating to this website, your personal data or have a complaint, please contact us using the information below:
Ivy House London
Munstead Heath Road
Godalming GU8 4AR
Tel: +44 (0)20 7788 7646
The data controller responsible for information collected on the Ivy House websites is Ivy House Learning. Ivy House is registered under Information Commissions Office – Reg. no. ZA283495